Building or buying a brand new home is exciting, but the process is very different from buying an existing one. Buyers want an agent who understands builder contracts, knows which upgrades are worth the money, keeps the timeline on track, and makes sure the finished home is built right. Here are the top reasons to choose Marcie Billen and Hansom Wong.
Someone on Your Side of the Table
The friendly sales rep in the model home works for the builder, not for you. Marcie and Hansom represent the buyer and look out for your interests from the first visit through the final walkthrough. One Google reviewer called Hansom “the most reliable person to have on your side.”
Experience in New Construction Communities
Marcie and Hansom are active in new construction across the metro, including communities like Native Plains in Moore, where Marcie has marketed homes and even hosted her annual watermelon giveaway at a model home. They know how local builders operate and how new neighborhoods compare on price, lot size, and location. Past clients have also worked with them to buy land for a custom build.
Understanding Builder Contracts
Builder contracts are usually written to protect the builder, and they rarely look like a standard purchase agreement. Marcie walks buyers through deposits, deadlines, change orders, and what happens if the build runs late. Reviewers regularly say the team “explained every single step” so buyers never felt lost.
Upgrades That Make Sense
Not every upgrade in the design center adds real value. Marcie helps buyers focus their budget on the features that matter for daily life and for resale, and skip the ones that don’t. Her experience selling homes across the metro gives her a clear view of what future buyers will pay for.
Negotiating Builder Incentives
Builders often have room to offer closing cost help, rate buydowns, or upgrades, but they won’t always volunteer them. Marcie teaches Win Win Negotiations to other agents and uses that approach to help buyers get the most out of every incentive. One client summed it up simply: they “negotiate for the client and patient with difficult people.”
Independent Inspections During the Build
A new home can still have problems. Marcie and Hansom encourage independent inspections. They also connect buyers with trusted inspectors and lenders, and reviewers note that when the team doesn’t know an answer, they find it quickly.
Keeping the Timeline on Track
Construction schedules shift, and buyers can feel out of the loop. Marcie and Hansom stay in contact with the builder and keep clients updated on progress, delays, and next steps. Reviewers consistently describe the team as easy to reach and say they “always kept us in the loop.”
Support After You Move In
New homes come with builder warranties, and knowing how to use them matters. Marcie and Hansom stay in touch after closing and help clients navigate follow up repairs and warranty requests. One recent buyer shared that the team “helped a lot to get repairs done to the home after closing.”
A Perfect 5.0 on Google
Rüya Team Realty holds a 5.0 star rating across 60 Google reviews from buyers and sellers throughout the OKC metro. When you are trusting someone with a home that doesn’t even exist yet, that record of care and follow through matters.